Privacy Policy

App: Jamjoom Pharma - Beats ECG
Effective Date: March 25, 2026

This Privacy Policy explains how Jamjoom Pharma - Beats ECG ("we", "our", or "us") collects, uses, stores, and protects your information when you use the Jamjoom Pharma - Beats ECG mobile application and related services.

1. Information We Collect

Depending on your use of the app, we may collect:

• Account Information: email address and login credentials you provide to access your account.
• Case Information: patient details you enter such as age, sex, and medical condition selections.
• ECG Content: ECG images/files captured from camera or selected from gallery for analysis.
• Analysis and Session Data: AI-generated informational text, session records, and related metadata.
• Technical Data: device/app diagnostics needed for reliability, troubleshooting, and security.

2. How We Use Information

• Authenticate users and provide account access.
• Process submitted ECG cases and display analysis/session details.
• Maintain session history and improve feature performance and quality.
• Respond to support, privacy, and data-rights requests.
• Comply with legal, regulatory, and security obligations.

3. Health Disclaimer

Jamjoom Pharma - Beats ECG is intended for professional education and informational use only. It is not a medical device, not for clinical decision-making, and not a source of diagnosis, treatment, or medication recommendations. Any AI-generated content is illustrative and must not replace independent professional judgment or local protocols. Always consult qualified healthcare professionals for medical decisions.

4. Data Sharing

We do not sell your personal data. We may share data only when needed to:

• Operate and host app services through trusted processors and infrastructure providers.
• Comply with legal requirements, lawful requests, or enforce our terms and rights.
• Protect users, systems, and the integrity and security of our services.

5. Data Retention

We retain personal information for as long as needed to provide services, maintain records of ECG sessions, resolve disputes, and meet legal obligations. When retention is no longer required, data is deleted or anonymized.

6. Data Security

We apply reasonable technical and organizational safeguards to protect your information. No method of storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your region, you may have rights to:

• Access your personal information.
• Correct inaccurate data.
• Request deletion of your personal information.
• Withdraw consent where processing is based on consent.

To request deletion, use our request form page: Personal Information Deletion Request.

8. Children’s Privacy

Jamjoom Pharma - Beats ECG is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be processed in countries other than your own. Where required, we implement safeguards to protect transferred data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above indicates the latest version. Continued use of the app after updates means you accept the revised policy.

11. Contact Us

For privacy-related questions, contact us at:
Email: mohamed.medhat@eye-ltd.com
Phone: +20 10 21951888