Privacy Policy

This Privacy Policy explains how Nest Specialty Coffee (“Nest”, “we”, “us”, or “our”) collects, uses, and protects your information when you use our mobile application (the “App”).

1) Information We Collect

We collect and store the following personal information you provide during registration or profile updates:

• Name
• Phone number
• Email address

2) How We Use Your Information

We use your information strictly for:

• Promotions and updates from Nest Specialty Coffee only (offers, new items, store news).
• Linking and supporting your Nest membership (e.g., loyalty points lookups by phone number).
• Operating, securing, and improving the App (e.g., troubleshooting, analytics).

We do not sell your personal information.

3) Legal Basis

Processing is based on your consent (e.g., marketing communications) and our legitimate interests in operating and improving the App. You may withdraw consent at any time—see “Your Rights & Choices”.

4) Sharing Your Information

We may share your information with:

• Service providers that help us operate the App (hosting, messaging). They may only use your data under our instructions.
• Point-of-sale/loyalty platforms we integrate with to manage your membership and points (e.g., by phone number).
• Authorities or third parties when required by law or to protect rights, safety, or users.

5) Data Retention

We keep your information while your account is active or as needed to provide services and meet legal obligations. If you request deletion, we will delete or anonymize your data unless we must retain it for legal reasons.

6) Your Rights & Choices

• Access & Update: You can view and edit your profile information in the App.
• Marketing Opt-Out: You can opt out of Nest promotional messages at any time.
• Deletion: You may request deletion of your account and personal information.

To exercise your rights, contact us at the email below. We may verify your identity before processing a request.

7) Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.

8) Children’s Privacy

The App is not directed to children under 13. We do not knowingly collect personal information from children.

9) International Transfers

Your information may be processed and stored in countries other than your own. We take steps to ensure appropriate safeguards consistent with applicable laws.

10) Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date reflects the most recent version. Continued use of the App after changes means you accept the updated Policy.

11) Contact Us

For questions or requests regarding this Privacy Policy, please contact:
Nest Specialty Coffee – Privacy
Email: info@nest-speciality-coffee.com